Contact and emergencies
We are available 24 hours a day. Choose the fastest channel for you.
Frequently asked questions
Do you handle emergencies 24 hours a day?
Yes. Our clinics and phone lines operate 24 hours a day, every day.
Can a doctor see me at my hotel?
Yes. Medical assistance at your hotel and hospital at home are part of our services.
Which languages do you speak?
Our staff speak Spanish and English.
Where are your clinics?
At Av. 22 de Agosto 109, Chivay, and at Moquegua 642, Puno.
Do you offer ambulance and evacuation?
Yes. We offer ambulance service, air evacuation and medical escort.
Which number should I call in an emergency?
Call +51 966 708 889. For WhatsApp and to reach the clinics, use +51 987 332 723.
What should I do if I have altitude sickness?
Rest, drink water and do not go higher. If you are short of breath at rest, confused or your headache will not go away, call us.